A person walkthrough with our CEO, Michael!
We are committed to respecting and protecting the privacy rights of our users. We created this privacy policy (the “Policy”) to give you notice of how your private information will be collected, used, and shared as you use our Services, including any white-label mobile Apps operated, managed, and marketed by our Clients. Any capitalized term not defined in this Policy will have the meaning set forth in our Terms of Service. All references to “we”, “us”, “our”, or “Highbar” refer to Highbar AI, Inc., a Delaware corporation. All references to "you", "your", or "user" refer to any user of the Services, including both Clients and End Users, unless the context indicates otherwise.
In simplified form (greater detail is below), our Policy can be summarized as follows:
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you specific rights regarding your personal information.
We collect personal information to provide, improve, and support our Services—such as registering you for events, delivering personalized experiences, and communicating with you. While we do not sell your personal information for monetary compensation, we may “share” it for purposes like analytics, personalization, or event-related marketing with organizers and sponsors.
You can find details about:
To exercise your rights under the CPRA—including the Right to Know, Right to Delete, Right to Correct, and Right to Opt Out of Sale or Sharing please contact us at hello@highbar.ai
We retain personal information only as long as needed for the purposes described in this Policy. For more, see Section 8.
This Policy applies to your use of the Services, whether you are a Client or an End User of the Services, including in connection with one or more events (each, an “Event”). Please read this Policy carefully, as it describes how we collect, use, and share your information. By accessing and interacting with the Services, you consent to this Policy.
If you are an End User, you acknowledge that we may share your information, including your personally identifiable information, with certain third parties as specified in this Policy.
Information you provide as you use the Services. When you register for a Highbar account, you must provide us with certain personal information about yourself, such as your name and email address. You may also voluntarily choose to provide us with personal information as you use the Services, including, without limitation, by completing your profile and registering for and interacting with others in connection with one or more Events. This may include personal information about you, such as your address, phone number, and company name (if you are a Client). If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses. We may also retain any messages you send through the Service.
Information we collect from you passively. We automatically collect certain information about you as you use the Services, including, without limitation, through cookies on the Highbar website and in-app tracking when you use our Apps. This may include information about your device (such as your Unique Device Identifier), your location, your Internet usage, and how you interact with the Services. This may include information about the way you use the Services, the parts of our Services you use, any Event sessions you may attend, and third-party apps or websites you visit when you leave our Services.
Information we collect from third parties. If you are an End User, we may receive information about you from a Client, and we may collect information from your social media accounts if you choose to give us permission to access your social media accounts. We may also work with third parties who collect information about you when you use our app. For example, our vendors might use scripts or other tools to track your activities on our Services. They may do this to make sure our Services function properly.
GOOGLE USER DATA. When you choose "Continue with Google," we receive your name, email address, profile picture, and Google account ID from Google. We use this information solely to create and authenticate your Highbar account. We do not sell or rent Google user data, do not share it with third parties for advertising purposes, and do not use it to develop, train, or improve generalized machine learning or AI models. Highbar's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We use information to administer and provide the core functionality of the Services. For example, we use your information, such as your contact information, in connection with any Events or Event sessions for which you register.
We use information to improve our products and services. We may use your information to make our website, apps, and products better. We might use your information to customize your experience with us.
We may use information to respond to your requests or questions. For example, we might use your information, such as your email address, to respond to your customer questions or feedback.
We may use information to communicate with you about your account or our relationship. We may contact you about your account or feedback. We might also contact you about this Policy or our app Terms of Service, found at https://www.highbar.ai/terms-of-service.
We may use information for security purposes. We may use information to protect our company, a Client, and/or our website and apps.We may use information for promotional purposes. For example, we might provide you with information about new features, updates, new products, or special offers from time to time. If you prefer not to receive promotional messages from us, please read the choices section below in Section 5.
The Services include features powered by artificial intelligence and machine learning ("AI Features"), as described in our Terms of Service. We may use the following types of information in connection with AI Features:
To deliver AI Features, we use a combination of our own systems and third-party AI service providers (including, where applicable, large language model providers). We contractually require these providers to handle your data in accordance with applicable law and not to use your content to train their general-purpose foundation models.
We do not use End User personal information to train foundation models offered by third parties. We may use aggregated or de-identified data derived from your use of the Services to improve our own product features and AI models.
If you are subject to GDPR, the UK GDPR, the FADP, or the CPRA, you have the right to opt out of automated decision-making or profiling that produces legal or similarly significant effects. To exercise this right, contact us at hello@highbar.ai.
We will share information to provide the functionality of the Services. These are third parties with whom information is shared as part of the functionality of the Services. For example, we may share information with external social media services if an End User elects to cross-publish a post. We may also share information with our vendors who provide payment processing, hosting, customer support, email marketing, and other services to us. We also may share information, upon your request or the request of a Client, with third-party services to provide live and recorded audio and video services in connection with an Event.
If you are an End User, we may, upon your request or upon the request of a Client, also share your information (including your personal and contact information and information about your engagement on the Services such as any Event sessions you attend) with: the Client associated with your account, the Client’s third-party partners associated with an Event, and with sponsors and exhibitors of the Event. These third parties may contact you in relation to one or more Events for which you have registered (including through push notifications on your device), or for their own marketing and promotional purposes. In certain cases, we may also share attendee behavior information, including how you interact with the Services, in connection with one or more Events organized by our Clients. While this information may not personally identify you on its own, this information may be combined with other personally identifiable information, either by us or the Client. Finally, in the event that an Event is recorded, we may share the recording with the Client, the Client’s third-party partners associated with an Event, and with sponsors and exhibitors of the Event.
We may share information to comply with the law. We will also share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order, subpoena, or a request from a government agency or investigatory body. We might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if all or a part of our business was sold, we may share information as part of that transaction.
We may otherwise share information with your permission.
You can opt out of receiving our promotional emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control cookies and other browser-based tracking tools. For example, your browser may give you the ability to control cookies or other browser-based tracking tools. Please note that if you block cookies, certain features on the Highbar website may not work.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. Please note that turning off certain tools on your mobile device may affect the functionality of certain features of the Services.
Our Services are meant for use by adults only. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at hello@highbar.ai. Please mark your inquiries “COPPA Information Request.” Parents can learn more about how to protect children's privacy online here.
We retain your personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, including to provide the functionality of the Services, meet legal or regulatory requirements, resolve disputes, enforce our agreements, or for other legitimate business needs. When determining the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means. We evaluate retention periods based on the type of data, the nature of the Services, legal obligations, and the expectations of our users.
For example, we may retain your personal information as long as your information is connected with an Event you attended, or for as long as you maintain an account with us. If you request that your personal information be deleted, we will fulfill your request unless we are legally required or permitted to retain it.
Unless a longer retention period is required by law or contract, we generally retain End User Event-related data for up to twenty-four (24) months following the conclusion of the relevant Event, after which it is deleted or de-identified.
We may retain non-personally identifiable information (such as aggregated or anonymized data) indefinitely for analytics, product improvement, or other business purposes. Where possible, we will de-identify or anonymize personal information when retention is no longer necessary.
If we collect or process sensitive personal information (as defined by the California Privacy Rights Act), we do so only for purposes authorized by applicable law and do not use it for inferring characteristics or for any additional purposes. If you are a California resident, you may have the right to request that we limit the use and disclosure of such sensitive personal information.
We also use third-party service providers for hosting, processing, and storing data. These providers are contractually required to protect your information in accordance with applicable laws and industry standards.
If you have questions about our data retention practices, or would like to request access, correction, or deletion of your personal information, you may contact us at hello@highbar.ai or by writing to us at the address listed in Section 11.
We use reasonable efforts to secure your information and to attempt to prevent the loss, misuse, and alteration of the information that we obtain from you. However, the Internet and mobile apps are not 100% secure. We cannot promise that your use of our Services will be completely safe. We are not responsible to our users or to any third party due to any such loss, misuse, or alteration of data, except as required by applicable law. We encourage you to use caution when using apps and the Internet. This includes not sharing your passwords. To learn more about how to protect yourself online, visit www.ftc.gov.
In the event of a data breach affecting your personal information, we will notify affected users and, where required, regulatory authorities in accordance with applicable law and within the timeframes required by such law.
Our Services may have links to websites we do not control. Our Services may also have plugins or host other third-party services that we don’t control. This Policy does not apply to the privacy practices of those websites or third parties. When you interact with those websites or third parties, they may collect information from you. Read the privacy policy of other websites carefully. We are not responsible for, and disclaim any and all liability for, these third-party practices.
If you have any questions about this Policy or want to correct or update your information, please email us at hello@highbar.ai.
This Policy may be updated from time to time, but the changes will not apply retroactively. If you continue to use the Services after such changes become effective, you will be bound by the updated Policy.
We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website (www.highbar.ai) and app. Please check our website and app periodically for updates.
This section applies solely to individuals who reside in the State of California, in accordance with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). For purposes of this section, the terms “personal information,” “sensitive personal information,” “collection,” “sale,” “sharing,” “business purpose,” and “commercial purpose” have the meanings given to them in the CPRA.
We recognize and honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information under California law.
As a California resident, you have the following rights:
For a full description of the categories of personal information we collect, the sources of that information, and how we use and disclose it, please see Sections 2, 3, 4, and 5 of this Policy.
We do not sell your personal information for monetary compensation. However, under CPRA definitions, certain types of data disclosure (e.g., with sponsors or advertising partners) may constitute “sharing” for purposes of cross-context behavioral advertising. If we engage in this type of sharing, we will offer a method to opt out, such as a “Do Not Share My Personal Information” link on our website.
We do not collect or use sensitive personal information beyond what is necessary to provide our Services, such as basic functionality, security, or communications. We do not use sensitive personal information to infer characteristics about you.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Please see Section 8 of this Policy for more details on our data retention practices.
You may submit a request to know, delete, correct, or limit the use of your personal information by contacting us at:
We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf. If you do so, we may require written proof of the agent’s permission and verify your identity directly.
California’s “Shine the Light” law (Civil Code § 1798.83) permits California residents to request information about the disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes, except for any Client whose Event you have registered for, in which case the Client may use your personal information for such purposes in accordance with their own policies.
To make a Shine the Light request, email us at hello@highbar.ai or write to us at the address in Section 11. Please specify that you are making a “Shine the Light” inquiry.
This section applies solely to individuals located in the European Economic Area (EEA), United Kingdom, and Switzerland, and is provided in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the Swiss Federal Act on Data Protection (FADP).
We process your personal data on one or more of the following legal bases:
For Clients, our Data Processing Addendum (DPA) governs the processing of personal data on Client's behalf and is available upon request to hello@highbar.ai.
If you are located in the EU, UK, or Switzerland, you have the following rights:
To exercise your rights, please email hello@highbar.ai or write to us at the address listed in Section 11 of this Policy. We will respond to your request in accordance with applicable law.
You also have the right to lodge a complaint with your local data protection authority.
Highbar AI is headquartered in the United States. If you are accessing the Services from outside the U.S., please be aware that your personal data may be transferred to, stored, and processed in the United States or other countries outside of your country of residence. These jurisdictions may not offer the same level of data protection as your home country.
To safeguard such transfers, we rely on one or more of the following legal mechanisms:
We require all third parties who process personal data on our behalf to do so in accordance with contractual obligations that include appropriate data protection provisions.